Start on Indie’s homepage and select “Send Film.”
Enter the information about the rolls you will be submitting, including:

— Film size (35mm, 120, large format, etc)
— If you need to push your film, check the corresponding box and be sure to write on the roll of film the number of pushes (+1, +2, +3).
— Scanner preference (Noritsu/Frontier)
— Scan size
— Pro corrections or uncorrected scans
Use the notes section at the bottom for any essential details we’ll need to know. For example, you can note the film stock, the client’s name, or leave this section blank.
If you have multiple rolls with these same options, you can use the +/- buttons to set the quantity.
Select “Add to Cart.”
Enter rolls with different formats/chemistry and processing/scanning instructions separately.
Continue entering rolls until your order is complete, then proceed to checkout.
Log In / Create an Account (This step is required)
— New users will select “create an account” and enter your full name, email address, and create a password. Your account will allow you to view your past orders, save your address, and payment information for future orders.
— Existing users will login using the same email address and password used for previous orders.
Select what you’d like us to do with your film when your order is complete: Return Negatives, Discard, or Archive by The Film Hound—a third party vendor and requires a separate registration and fee).
If your order requires a RUSH turnaround, you will need to select that option before you check out. Be sure to mark the outside of your package “RUSH.”
Once your payment and billing information are completely entered and you have reviewed your cart, select “Place Order” and you will receive a confirmation email with the details of your order.
Print your order form. You must include your order form in the sealed bag with your film.
— If you are unable to print your order form, include your name, email, and order number in the sealed bag with your film.
Package your sealed bag and ship everything to:
INDIE FILM LAB
1717 Norman Bridge Road
Montgomery, AL 36104

You will receive the “Your film has arrived” email within 48 hours of your film arriving to the lab.

During our peak season (around June-December) turnaround times may be extended. Please email orders@indiefilmlab.com for a current turnaround.Business days exclude weekends and holidays. “Day 1” is the day after you receive the “Your Film Has Arrived” email.

During our non-peak season (around January-May), for orders of 1-25 rolls, you can expect your scans in 5-7 business days. For orders over 25 rolls, you can expect your scans in 7-10 business days.

Prints are not included with scans. It is a separate process done through Indie Print Co.
For any print related questions you can reach out to hello@indieprintco.com

Absolutely, for processing and scanning! International shipping usually has additional duties/shipping costs you will need to cover. You should also expect longer shipping times from most carriers.
As for Film Drop, only orders can be shipped in the US.

Still got you covered! We can process and scan 620, 127, 126, 828, APS and 110 film. Due to the format size, these can only be scanned on the Frontier. We are also able to process and scan 116 and 220 film; 116 must be scanned on a flatbed and 220 can be scanned on either the Noritsu or Frontier.

*Half frame rolls are the same as regular 35mm and must be scanned on the Noritsu scanner. Please note in the note section when placing your order of any half frame rolls.

Yes, we love to see it! The age of film and the way it has been stored can impact the final images, so keep that in mind when reviewing your scans.

Sure can! We use a partner lab for processing, but all scanning is done here at Indie. There is a fee of $10 per roll for E6 processing. Because of the additional steps to process E6, there is a longer turnaround time, and will be sent in a separate gallery if combined with C41 or BW in an order.
We do cross-process E6 film in C41 chemistry for no additional fee.

Souped film can mess up the chemicals for other clients’ film, so we cannot process souped film of any kind.

You will need to submit the rolls being RUSHED as a separate order. You can mail both orders in the same package, but will need to clearly mark the exterior of the package “RUSH” as well as the sealed bag holding RUSH roll(s) and order form.

Film that is received without any order details will be held out of the processing queue until the order form and payment have been received.
Email orders@indiefilmlab.com as soon as your order has been placed. You MUST clearly label the sealed bag holding film with your name, order number, email address, and phone number. Film that arrives at Indie without this information (or if the information is illegible) will be held out of the processing queue until all information is received.

Disposable/waterproof cameras are priced like 35mm film. You’ll select 35mm as your film size and continue filling out the order form normally. When you ship your camera(s) to Indie we will remove the 35mm film from the camera housing then process and scan the film just like any other roll of 35mm.

Select “Scan Only” at the top of the online ordering page and select whether it is a full roll or single frame being scanned. Single frames are $5 each when scanned on the Noritsu or Frontier.
Mounted slides or individually cut frames have to be scanned on the Frontier. If you are getting single frames scanned from an uncut roll or strips of negatives, they can be done on the Noritsu.
Pricing for pre-processed film scans can vary depending if the film has been cut or not. Please reference the “Services” page of our website for more detailed pricing information. When selecting single frames please mark clearly (using a sticky note or marking the protective sleeving) which frames on a roll you’d like scanned.

We can process and scan sheet film up to 8x10 inches. Please mark whether the film has been processed on the exterior of the sheet film packaging very clearly. If you send film in carriers or film boxes they will be returned to you with your film. Make sure to select “Return Negatives” on the checkout page of the online ordering system.

Just a little, a small fee of $1 per stop. We can only push up to three stops, though.

We use the SP-3000 Fuji Frontier and the Noritsu HS-1800. Check out our video breaking down the differences here. If you don’t have a preference, just leave the scanner portion of the order form blank and your film will be scanned by the first available scanner.
All Ektar and Portra 160 film must be scanned on the Noritsu. There is a highlight aberration that occurs when Portra 160 or Ektar are scanned on the Frontier that cannot be removed. No other stocks are affected in this way and are fine to be scanned on either scanner.

Yes! When you order pro corrected scans there are a couple of different ways we make adjustments to your images. First, we will make frame-by-frame corrections in the scanner and after that your images are tweaked for consistency and preference in Lightroom.
If you have specific preferences, share them by:
— Emailing images to orders@indiefilmlab.com and tell us what you like about them.
— Including your website on your order form so your corrector will check out your work while adjusting your images.
— Putting notes in the note section of your order form.

Uncorrected scans are only available on Noritsu. The scanner is set to “auto” and no frame-by-frame tweaks are made. The file dimensions are the same as a corrected scan. Since black and white scans must be dusted, they are not eligible for uncorrected scans.

All scans will be JPEG files at 240 dpi (resolution for printing). TIFF files are not a higher resolution—they are less compressed than JPEG files. Since TIFF files are much larger than JPEG files, we will send your scans via WeTransfer.

Absolutely! When you place your order, you will need to select single frame scans. Single frame scans are $5 each. Mounted slides have to scanned on the Frontier.

When your scans are complete we will upload them to Pic-Time, a platform where you are able to preview, download, and even order prints of your scans. The gallery will be delivered to you using the email that you made an account with. Pic-Time galleries expire after two weeks, so be sure to download all of your images for safekeeping. If you opted for TIFF files, your scans will be sent through WeTransfer.

We will sleeve your uncut negatives and ship them to you with First Class USPS postage. Your negatives will be ship as soon as one week after you have received your scans. If you have a process only order, they will be shipped as soon as they are developed. If you want your negatives back sooner, email orders@indiefilmlab.com for help.
We do not offer long term storage of film (but The Film Hound does) or cut negatives.

Not much, the only film types we aren’t able to process are:
— Kodachome (can scan developed negatives)
— Seattle Film Works (can scan developed negatives)
— Kodak Photo Disks
— Movie/Reel Film (Super 8 & 16mm)
— Any film with Remjet. Cinestill has Remjet removed; we are able to process Cinestill films (can scan developed negatives)
— Souped film of any kind (can scan developed negatives)

— C -22 FIlm. We are not able to cross process as black and white.

Stumped? Ask away at orders@indiefilmlab.com and we’ll get right back to you!